In using this Site you agree to the Site policies set out below.
We acknowledge and respect the privacy of individuals and advise that any information given will be treated in accordance with the Privacy and Personal Information Act 1988.
The Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (Fuddlingcup.com). By Personal Information in this Privacy Policy we are talking both about Device Information and Order Information.
What personal information we collect:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is called Order Information. We may share this information (and only that information) which is necessary with those third parties that are involved in the processing of your order/purchase e.g. PayPal, financial institutions that issued your credit card and Australia Post which will make delivery of your order.
How do we use your personal information:
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- communicate with you.
- screen our orders for potential risk or fraud.
- when in line with the preferences you have shared with us, we may provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
We make use of security technology to encrypt information you provide us through the Site however, any information you provide to us by email is unencrypted. We take all reasonable steps to ensure your personal information is kept secure. You accordingly provide information at your own risk and we may not be held responsible for events arising from unauthorised access to your personal information.
Sharing your personal information:
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
We assume no responsibility and accept no liability for the condition, content or goods and services available on third party websites which may be linked to or accessed from the Site.
Behavioural advertising:
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising via opt-out links from external services such as Facebook or Google etc
Your rights:
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention:
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors:
The Site is not intended for individuals under the age of 18 (eighteen) years.
Refund Policy:
Any concerns you have with your order please contact us at info@fuddlingcup.com.
Orders:
Prices quoted are Australian dollars and include GST.
Prices are subject to change without notice.
Payment to be received before wine is shipped.
Purchases and shipments are available in cases of 6 or 12 bottles of wine only and can include mixed cases in these quntities.
Delivery:
Freight is charged in addition to the purchase price quoted.
Purchases will be delivered by Australia post in Australia only, allowing 5-10 days for delivery. Should you wish delivery outside Australia contact us at info@fuddlingcup.com before ordering. The free Australia Post app may make it easy for you to track your parcels, add delivery addresses and control your deliveries from your mobile device. Wines will be delivered to your preferred address via Australia Post during normal business hours.
We accept no responsibility once goods are despatched by us and accept no liability of delivery of items by the courier service.
Changes:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us at info@fuddlingcup.com.
Terms:
This website is operated by Greymore Holdings Pty Ltd t/a Fuddling Cup. Throughout the Site, the terms we, us and our refer to Fuddling Cup. Fuddling Cup offers this website, including all information, tools and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (Terms), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms and Conditions and Privacy Policy carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.